Effective Date: October 6, 2025
Overview
These Terms and Conditions, together with any policies we reference, apply to your access to and use of treeserviceolatheks.com and any related website that links to these Terms (the "Website"). Please review them carefully, as they define your rights and responsibilities.
By visiting or using the Website, you accept these Terms. If you do not agree, do not use the Website. We may change these Terms or limit access at any time, with or without notice. Your continued use means you accept the revised Terms. The Website is intended for users in the United States and its territories. You confirm that you are legally able to enter into this agreement and that you meet these requirements.
Our Privacy Policy describes how we collect, use, and share personal information, and it is part of these Terms. By using the Website, you acknowledge that you have read the Privacy Policy and agree to it.
These Terms contain a binding arbitration agreement and a class action waiver (see Section 20: Dispute Resolution).
1. The Website and What We Do
The Website functions as a technology platform that helps homeowners and consumers submit service requests to independent providers who offer home improvement, maintenance, repair, renovation, and similar services ("Third-Party Providers").
We do not:
- Deliver professional or home improvement services.
- Review the quality, licensing, or legality of Third-Party Providers.
- Confirm regulatory or licensing compliance.
- Sponsor, employ, or endorse Third-Party Providers.
Using the Website gives you:
- Access to tools that connect you with Third-Party Providers.
- If you are a provider, access to potential customers.
You use the Website at your own risk.
2. Form Submission and Contact Consent
When you submit a form, you agree that we may use your information as described in the Privacy Policy. You also give us and Third-Party Providers permission to contact you by:
- Phone (including autodialed or prerecorded calls)
- Text message
- Postal mail
Standard message and data rates may apply. Consent is not required to buy anything. You can opt out by following the instructions provided.
You agree that:
- The information you submit is accurate.
- We may monitor or record calls.
3. Eligibility and Authority
You may use the Website only if you can enter into a binding agreement and satisfy all of the following:
- You are at least 18 years old.
- You are located in the United States or one of its territories.
- You are not prohibited from using the Website by applicable law.
If you accept these Terms on behalf of a business, you represent that you have the authority to bind that business.
4. License
We give you a limited, non-exclusive, non-transferable, revocable license to access and use the Website on devices you own or control. All rights not expressly granted are reserved.
5. Restrictions on Use
You may not:
- Use the Website to compete with us, harass others, or engage in illegal conduct.
- Scrape, hack, or interfere with the Website’s performance.
- Collect user data for unwanted contact.
- Make false or misleading statements.
- Copy, monitor, frame, or alter content without permission.
- Reverse engineer or bypass security protections.
We may suspend or end access at any time, without notice.
6. User Content and Feedback
You may submit content such as feedback, messages, or reviews. You keep ownership of that content, but you grant us a worldwide, perpetual, royalty-free license to use, reproduce, distribute, and display it.
You represent that:
- You own the content or have the rights needed to submit it.
- The content does not break any law or infringe anyone else’s rights.
We may use feedback without restriction or payment.
7. Links and Third-Party Sites
Any links to Third-Party Providers or outside websites are provided only for convenience. We are not responsible for those sites, their content, or their practices. Your use of them is governed by their own terms.
8. No Endorsement or Contracting
We do not verify, endorse, or guarantee any provider. Any quotes shown are informational only and not binding. Any service contract is strictly between you and the provider.
9. Premier Partners and Communications
By submitting your information, you authorize partner companies to contact you using automated technology, including phone or email. You do not have to provide consent to purchase services. See Section 2 for opt-out information.
10. Disputes with Third Parties and Release
Any dispute you have with a Third-Party Provider is solely between you and that provider. You release us from claims connected to those disputes.
California residents waive Civil Code §1542; similar waivers apply where permitted elsewhere.
11. Intentional False Information
If you provide false contact or address information, you may face legal liability. You agree to indemnify us and any affected providers for resulting losses and damages.
12. Proprietary Rights
All content on the Website, including trademarks and copyrighted material, belongs to us or our licensors. No ownership rights transfer to you.
13. Reliance on Information
Information on the Website may be incomplete, outdated, or inaccurate. We do not guarantee that it is complete or correct.
14. Termination and Changes
We may modify, suspend, or discontinue the Website or your access to it at any time. Some sections, including disclaimers and arbitration terms, remain in effect after termination.
15. Disclaimers
The Website is provided "as is" and "as available."
We disclaim all warranties, including:
- Merchantability
- Fitness for a particular purpose
- Non-infringement
You use the Website at your own risk.
16. Limitation of Liability
To the fullest extent permitted by law:
- We are not responsible for indirect, incidental, or consequential damages.
- Our total liability is capped at $100 or the amount you paid us.
Some jurisdictions may not allow these limits.
17. Indemnification
You agree to defend, indemnify, and hold us harmless from claims arising out of your:
- Violation of these Terms
- Submitted content
- Interactions with providers
18. DMCA and Infringement Notices
Send infringement claims to:
DMCA Agent
4023 Kennett Pike #50129
Wilmington, DE 19807
Include:
- A description of the work and where it appears
- Your contact details
- A statement that you are authorized to act
Submitting a false claim may create liability.
19. Electronic Communications
You agree to receive notices and other communications electronically through email or Website postings. These communications satisfy any legal requirement that they be in writing.
20. Dispute Resolution and Arbitration
Disputes must be resolved through binding arbitration under the Federal Arbitration Act, administered by the American Arbitration Association (AAA).
- Location: Boston, Massachusetts
- Claims ≤ $10,000 may be decided on written submissions.
- No class actions or jury trials allowed.
- The arbitrator’s decision is final and binding.
21. Choice of Law and Venue
Delaware law governs these Terms.
Any dispute that cannot be arbitrated must be brought in state or federal court in Delaware.
22. International Use
The Website is operated from the United States. If you access it from outside the country, you do so at your own risk.
23. Force Majeure
We are not responsible for delays or failures caused by events beyond our control, such as natural disasters, war, or power outages.
24. California Notice
Consumers may contact the California Department of Consumer Affairs at:
400 R Street, Sacramento, CA 95814
Phone: (800) 952-5210
25. Statute of Limitations
Any claim connected to the Website must be filed within one year unless the law requires a longer period.
26. Severability, Waiver, and Entire Agreement
If any part of these Terms is found invalid, the rest remains enforceable.
Headings are included for convenience only.
These Terms and the Privacy Policy make up the entire agreement between you and us.
27. Miscellaneous
Using the Website does not create a joint venture, partnership, or employment relationship.
No third party has rights under these Terms.
28. Contact
If you have questions, contact us at the address above.
All rights reserved.
