Last Updated: October 6, 2025
At treeserviceolatheks.com, also referred to here as "treeserviceolatheks.com," "we," "us," or "our," we take your privacy seriously.
This policy describes what information we collect, how we use it, who we may share it with, and the options available to you. By visiting treeserviceolatheks.com or any site that references this policy, you agree to the terms below.
Scope
This policy covers information collected:
- On our Website
- Through emails, texts, and other electronic communications with us
- Through our ads and apps on third-party sites when they link to this policy
It does not cover information gathered offline or on websites we do not operate or control.
Information We Collect
We collect information in three main ways:
1. Information You Submit
This may include:
- Name
- Address
- Phone number
- Details about your service request, such as location, project scope, timing, pricing expectations, and notes
- Any other information you choose to send us
2. Information Collected Automatically
This may include:
- Pages visited, links clicked, time spent on the site, and referring or exit pages
- IP address, device identifiers, approximate location, browser type, operating system, screen size, language, and time zone
- Search terms entered on our site
- Cookies, pixels, web beacons, and similar tracking tools
3. Information From Third Parties
This may include:
- Updated contact information
- Purchase or interaction history
- Verification details for service requests and fraud prevention
- Advertising and analytics data, including email engagement
Your information may be processed in the United States and in other countries.
Cookies and Similar Technologies
We use cookies, pixels, and web beacons to:
- Recognize returning visitors
- Track site performance
- Tailor content
- Support advertising efforts
Most browsers allow you to block or remove cookies. Some features may not work properly if cookies are disabled.
Third parties may also place cookies, and we do not control those cookies.
Interest-Based Advertising
We may partner with advertisers to display ads based on your interests.
These partners may use identifiers such as IP addresses, cookie IDs, or hashed email addresses to recognize your device.
To learn more or opt out, visit:
How We Use Your Information
We use the information we collect to:
- Deliver and improve our services and Website
- Process and complete your service requests
- Connect you with service providers that fit your request
- Communicate about requests, updates, and support needs
- Personalize your experience and our marketing messages
- Conduct analytics, research, and product development
- Detect, prevent, and address fraud, misuse, and security concerns
- Enforce our Terms of Use and satisfy legal obligations
How We Share Information
We share information in the following ways:
Service Providers and Provider Networks
When you ask for a quote or service, we share the details needed to connect you with third-party service providers and provider networks that can handle your request.
Corporate Family and Affiliates
We may share information with our parent companies, subsidiaries, and affiliates.
Vendors
We work with vendors that help us run the Website and our business, including providers for analytics, security, payments, support, and marketing.
These vendors may access personal information only as needed to perform services for us.
Advertisers and Marketing Partners
We may share automatically collected information for measurement, attribution, and ad targeting.
Information you provide, such as your email address, may also be shared with marketing partners that sent you to us.
Aggregated or De-Identified Data
We may share data that no longer identifies you personally.
Legal and Safety
We may disclose information when required by law, to protect rights and safety, or to investigate fraud or abuse.
Business Transfers
We may share information as part of a merger, sale, financing, bankruptcy, or acquisition.
Any third party that receives your information may handle it under its own privacy policy.
Your Choices
- Do not provide information: You may browse public pages without sharing personal details, but we cannot process service requests without that information.
- Marketing emails: Use the unsubscribe link in our emails to opt out. This will not stop messages from providers we shared your request with.
- Cookies: Adjust cookie settings in your browser or use the opt-out links above.
Access and Control
You may request to:
- Review the information we have about you
- Update inaccurate information
- Delete information, subject to legal or operational requirements
- Share concerns about how we use your data
Use the contact options listed in the How to Contact Us section.
Data Retention
We keep personal information for as long as needed to carry out the purposes in this policy, taking into account:
- The type and sensitivity of the information
- The risk of harm from unauthorized use or disclosure
- The reasons we processed the data
- Legal or regulatory requirements
- Whether those purposes can be met another way
Security
We use administrative, technical, and physical safeguards designed to protect personal information.
Sensitive submissions are sent over SSL. Even so, no method of transmission or storage can be guaranteed to be completely secure.
Children's Privacy
The Website is not meant for children under 18.
We do not knowingly collect information from children under 13.
If you are under 13, do not submit a service request.
If you are under 18, use the Website only with the proper consent or legal authority.
California Privacy Rights
If you live in California, you may have the following rights, subject to certain exceptions:
Right to Know
You may request details about:
- Categories of personal information collected
- Sources of that information
- Business or commercial purposes for collecting it
- Categories of third parties with whom we shared it
- Specific pieces of personal information we maintain about you
Right to Delete
You may request deletion of personal information collected from you, unless an exception applies.
Right to Correct
You may ask us to correct inaccurate personal information.
Right to Opt Out of Sale or Sharing
We do not sell personal information for money.
We may share information for targeted advertising, which may be treated as "sale" or "sharing" under California law.
To opt out, contact us and include "Do Not Sell or Share My Personal Information."
Right to Non-Discrimination
We will not treat you differently because you chose to exercise your privacy rights.
Verification
We verify requests before responding. Requests that cannot be verified, or that are excessive, may be denied.
How to Submit a Request
Use the contact methods below and include "California Privacy Request" in your message.
If you use an authorized agent, we may ask for proof that the agent is authorized to act on your behalf.
Shine the Light
California residents may ask for a list of third parties that received personal information for their own marketing purposes during the previous calendar year.
Send a written request with "California Shine the Light" in your message.
Visitors Outside the United States
The Website is intended for people in the United States.
If you access it from outside the U.S., your information may be transferred to and processed in the U.S., where privacy laws may differ from those in your country.
Changes to This Policy
We may revise this policy from time to time.
When we do, the "Last Updated" date will change.
If you continue using the Website after an update, that means you accept the revised policy.
How to Contact Us
Chop Chop Tree
Attn: Privacy Policy
4023 Kennett Pike #50129
Wilmington, DE 19807
To submit California requests or opt out of sale/sharing, mail us and include:
"California Privacy Request" or "Do Not Sell or Share."
